Terms and Conditions

1. General Overview

1.1 Scope The following terms provide a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified.

1.2 Data Collection Principles

Who collects the data? Data on this website is processed by the website operator (details in Section 2).

How is data collected? Data is collected when you provide it to us (e.g., via contact forms) or automatically through our IT systems (e.g., technical data such as browser type, operating system, or access time). Automatic collection occurs as soon as you enter the website.

Purpose of collection: We use data to ensure the proper functioning of the website and to analyze visitor behavior.

2. Responsible Party & Contact Information

The party responsible for processing data on this website is:

Customer Support: 1-888-658-4755

Email: [email protected]

2.1 Data Protection Officer We have appointed a data protection officer for our company who may be contacted via the details above.

3. User Rights & Permissions

3.1 Rights to Information and Control You have the right to:

Request information about your stored data, its origin, recipients, and purpose at no charge.

Request correction, blocking, or deletion of your data.

File a complaint with competent regulatory authorities regarding data protection breaches.

3.2 Revocation of Consent Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect by sending an informal email to us. Data processed before the request remains legally processed.

3.3 Right to Data Portability You have the right to have data—processed based on your consent or in fulfillment of a contract—delivered to yourself or a third party in a standard, machine-readable format. Direct transfer to another responsible party will only be done where technically feasible.

3.4 Regulatory Authorities A list of data protection officers and their contact details for filing complaints can be found here: Data Protection Officers List.

4. Security & Encryption

4.1 SSL/TLS Encryption This site uses SSL or TLS encryption for security and to protect the transmission of confidential content (e.g., inquiries or payment data). An encrypted connection is indicated by the browser address bar changing from "http://" to "https://" and the presence of a lock icon. When active, data transferred to us cannot be read by third parties.

4.2 Payment Security Payment transactions (Visa/MasterCard, direct debit) are made only via encrypted SSL or TLS connections. Your payment details cannot be read by third parties during transmission.

5. Data Collection Methods

5.1 Cookies We use "cookies" to make our website user-friendly, efficient, and secure.

Session Cookies: Automatically deleted after your visit.

Persistent Cookies: Remain in memory until deleted, allowing us to recognize your browser upon return.

Legal Basis: Cookies necessary for electronic communications or specific functions (e.g., shopping carts) are stored pursuant to Art. 6 (1) (f) DSGVO.

5.2 Server Log Files The provider automatically collects and stores:

Browser type/version and Operating System.

Referrer URL and Host name of accessing computer.

Time of server request and IP address. This data is not combined with other sources and is processed under Art. 6 (1) (f) DSGVO.

5.3 Registration Data entered during registration is used solely for the purpose of using the respective service. Mandatory information must be provided in full. We process this data based on your consent (Art. 6 (1)(a) DSGVO).

6. Analytics and Advertising

6.1 Google Analytics This website uses Google Analytics (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

IP Anonymization: Your IP address is shortened by Google within the EU/EEA before transmission to the US (except in exceptional cases).

Opt-Out: You may prevent cookie storage via browser settings or by downloading the Google Analytics Opt-out Browser Add-on.

6.2 Google AdWords & Conversion Tracking We use Google AdWords conversion tracking. If you click a Google ad, a cookie is set (expiring in 30 days) to track if you reached a specific page. This data creates conversion statistics but does not personally identify you.

6.3 Demographics Google Analytics features are used to generate reports on age, gender, and interests. This data cannot be attributed to specific individuals.

7. Marketing and Communications

7.1 Newsletter If you subscribe to our newsletter, we require a valid email address. We use this data strictly to send the requested information and do not share it with third parties. You may unsubscribe at any time, revoking your consent for future data use.

7.2 Opposition to Promotional Emails We prohibit the use of contact data published in our legal notice for sending unsolicited advertising (spam). We reserve the right to take legal action against unsolicited mailing.

8. Third-Party Tools & Plugins

8.1 Google Web Fonts To ensure uniform font representation, this page uses Web Fonts provided by Google. Your browser loads these fonts into its cache, establishing a connection to Google servers. This is done in the interest of a uniform presentation pursuant to Art. 6 (1) (f) DSGVO.

9. Contractual Data Processing

9.1 Contract Execution We collect, process, and use personal data (master data) necessary to establish or modify legal relationships (Art. 6 (1) (b) DSGVO). We transmit identifiable data to third parties only as required to fulfill contract terms (e.g., shipping companies or banks).

9.2 E-Commerce Transactions If you enter into a contract requiring payment information, we require this data to process the transaction. Customer data is deleted upon completion of the order or termination of the relationship, subject to legal retention periods.